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TripAdvisor under fire over fraud detection

April 1, 2012   ·   1 Comments

Pressure is growing on TripAdvisor, the travel review website, to improve its screening procedures following the emergence of new evidence of hoteliers attempting to manipulate their ratings and of fake reviews going up unnoticed.

A restaurant that is not even open is currently ranked 17th best in London, and two Telegraph Travel readers have been offered £180 to delete a negative view they posted of a hotel in Gloucestershire.

For the Love of Life at Tony’s was a “pop-up” restaurant that appeared briefly in Croydon last summer. After just nine reviews published over two weeks, it was ranked by TripAdvisor as the 11th best in the capital, out of nearly 10,000. Seven months later – long since closed – it had fallen to 76th.

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Readers Comments (1)

  1. Anonymous says:

    Trip advisor puts ANYTHING on their site that ANYONE wants to post.  they NEVER check to make sure that it’s factual.  They have been responsible for ruining peoples business because of the false comments they let get posted.  And they NEVER take the negative post off their site. .  The positive comments seem to fall off immediately.

     

    I would never trust anything review posted on this site. 

     

     


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