>Former Delray Beach hotel manager charged with grand theft

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> — A 39-year-old hotel manager was charged Tuesday with grand theft and organized scheme to defraud after she took the meaning of customer service to another level.
Britt Stefanowicz began working at the Residence Inn on Atlantic Avenue in 2003, a Delray Beach police report says. She became general manager of the hotel about three years ago and started conducting fraudulent transactions to help a guest not have to pay his balance throughout 2009.

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