>Do hotel chains owe you when a hotel closes its VIP lounge?

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>Road warriors: Some hotels are closing their VIP lounges earlier than normal, reducing food offerings or, in rare cases, closing them entirely in light of today’s reduced business. So I’m curious if you think that the chains owe you something – anything – for what amounts to fewer frills for your loyalty. If your hotel chain does give you a little nod – a few points, for instance – does it help you get over it?

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